SERVICES PROVIDED BY MICHELLE
If you would like to contact me to set up an appointment or to learn more about me and my work, please ring the practice phone on 0430 656 404. Please note that I do not answer the phone when in session with my clients; therefore, please leave a message if you get the message bank. I will generally ring you back within one business day to discuss your needs and availability. Office phone contact hours are Monday to Friday, between 8:30AM and 5:30 PM. Please note that the practice phone and voicemail are not checked outside of the phone contact hours.
Your attendance at appointments and the information shared during them are considered confidential and protected by law. There are, however, some limits to confidentiality, such as in cases of duty of care due to potential harm or significant legal matters or subpoena. These will be discussed with you at your first appointment, if not before.
The first appointment is generally 75 minutes. During that time, I will discuss with you the reasons you have come to see me and how you hope that I might be able to assist you, in order to best understand you and your situation and implement the most appropriate treatment. To that end, please bring any referral letters or reports that might assist me. In the first appointment, I will also explain to you what you can expect as a potential client, confidentiality and practice policies. Towards the end of the appointment, I will provide you with some feedback and my initial assessment of your situation. If you are comfortable with me and would like to return, we will book follow-up sessions.
Subsequent appointments are generally 50-55 minutes long. The benefits of psychotherapy are usually more apparent when appointments are kept regularly. As I keep my practice small, it is appreciated that if you need to cancel an appointment you give adequate notice (48 hours or more). Missed or late canceled appointments will usually incur the full session fee, unless in case of emergency or significant illness.
Please note that my practice is not an emergency or drop-in service. If you are feeling suicidal, unsafe or requiring immediate psychological care, please call 000, go to your nearest Emergency Department, call your local Mental Health Acute Care Team (1 800 011 511) or contact an emergency helpline such as Lifeline 13 11 14.
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The following services are offered by appointment only:
- Consultation and Assessment